Free worksheet
The Deflection Ceiling Worksheet
Every AI support vendor quotes a deflection rate. None of them know your ticket mix. This worksheet scores your real ceiling — intent by intent — in about 15 minutes.
Unlock the worksheet
- ✓ Benchmark deflection ceilings for the 8 most common support intents
- ✓ The weighted-ceiling formula that exposes inflated vendor claims
- ✓ Clear buy / partial / fix-docs-first decision thresholds
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